Job title: IT Trainer (International Law Firm)
Job type: Permanent
Emp type: Full-time
Location: Hong Kong
Industry:
  • LEGAL: Law Firm
Expertise:
  • Information Technology (IT)
Salary type: Annual
Salary: Negotiable
Job published: 04-09-2019
Job ID: 34073
Contact name: Aloris Lam
Phone number: +852 3462 2745
Contact email: aloris.lam@staranise.com.hk

Job Description

Overview:

This highly prestigious international law firm with an elite-class IT network is hiring an IT Trainer with experience gained in a leading law firm for their Hong Kong office. This role can be based in Hong Kong or Singapore. 

Duties and responsibilities:

  • Prepare IT training materials, conduct technology related training/activities and provide on-site coaching to end-users
  • Respond to, and assist with, end-user clients on IT issues and questions
  • Evaluate usage patterns and provide 'best-practices' advice
  • Participate (with testing and documentation) in software pre-pilots, pilots and roll-out of new software/hardware
  • Write technical articles for the firm's internal knowledge base on identified issues, resolutions and works-around and on locally managed applications
  • Analyse the effectiveness of education-delivery methods and perform quality assurance testing

Requirements:

  • Bachelor degree holder with 3+ years of experience with IT training
  • A good understanding of adult learning and instructional processes
  • Able to translate technical features into business-related processes and user-friendly learning modules
  • Good communication skills in English and Chinese, a high level of fluency in spoken and written English is a must
  • Advanced knowledge on office productivity software and Microsoft and mobile operating systems.
  • Microsoft Office certification and other relevant technical education and product certifications would be advantages